Conflict Management in Maintaining Organizational Sustainability
DOI:
https://doi.org/10.71392/jrem.v1i2.12Keywords:
Conflict Management, Organizational Sustainability, DifferencesAbstract
Conflict is an inevitable phenomenon in organizational dynamics and can significantly influence institutional sustainability. While conflicts are often perceived as disruptive factors, effective conflict management has the potential to transform organizational challenges into opportunities for innovation, collaboration, and continuous improvement. This study aims to examine the strategies employed by organizational leaders in managing conflicts to strengthen organizational sustainability. This research employed a qualitative case study approach conducted at Nurul Jadid Paiton High School, Probolinggo, Indonesia. Data were collected through in-depth interviews, observations, and document analysis involving school leaders and relevant stakeholders. The findings reveal that conflict management practices were implemented through several strategic approaches, including effective communication, tolerance development, motivational leadership, and appreciation-based management. These strategies enabled leaders to create a collaborative organizational climate, reduce internal tensions, and maintain institutional stability. The study highlights that conflict management is not merely a mechanism for resolving disputes but also a strategic leadership instrument for developing resilient and sustainable educational organizations. This research contributes to the understanding of how conflict management practices can be integrated into educational leadership frameworks to enhance organizational sustainability.
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